{"id":25,"date":"2014-12-03T15:41:39","date_gmt":"2014-12-03T15:41:39","guid":{"rendered":"http:\/\/www.tropiko.eu\/cz\/?page_id=25"},"modified":"2023-01-19T13:49:48","modified_gmt":"2023-01-19T13:49:48","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/www.tropiko.cz\/cz\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"<p style=\"text-align: center;\">Obchodn\u00ed podm\u00ednky<\/p>\n<p style=\"text-align: center;\">spole\u010dnosti Systemia s. r. o.<br \/>\nse s\u00eddlem Smetanova 131, 250 82 \u00davaly,<br \/>\nI\u010c 28513177, DI\u010c\u00a0 CZ28513177 zapsan\u00e1 v obchodn\u00edm rejst\u0159\u00edku<br \/>\npod spisovou zna\u010dkou C 147064 u rejst\u0159\u00edkov\u00e9ho soudu v\u00a0Praze.<\/p>\n<p>Obchodn\u00ed podm\u00ednky prod\u00e1vaj\u00edc\u00edho upravuj\u00ed v souladu s \u00a7 1751 odst. 1 z\u00e1kona \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk vz\u00e1jemn\u00e1 pr\u00e1va a povinnosti smluvn\u00edch stran vznikl\u00e9 na z\u00e1klad\u011b kupn\u00ed smlouvy uzav\u00edran\u00e9 na d\u00e1lku na internetov\u00fdch str\u00e1nk\u00e1ch, emailem nebo telefonicky mezi prod\u00e1vaj\u00edc\u00edm a jinou fyzickou osobou (spot\u0159ebitel, kupuj\u00edc\u00ed) mimo podnikatelskou \u010dinnost kupuj\u00edc\u00edho.<\/p>\n<p>Kontaktn\u00ed \u00fadaje prod\u00e1vaj\u00edc\u00edho<br \/>\nSystemia s. r. o., I\u010c 28513177, DI\u010c\u00a0 CZ28513177 (pl\u00e1tce DPH)<br \/>\nadresa: Smetanova 131, 250 82 \u00davaly, \u010cesk\u00e1 republika<br \/>\ninternetov\u00e9 str\u00e1nky: www.tropiko.eu, www.tropiko.at, www.tropiko.cz, www.tropiko.de, www.tropiko.it, www.tropiko.fr, www.tropiko.hu, www.tropiko.sk<br \/>\ntelefon: +420 722241426<br \/>\nemail: prodej@tropiko.cz, sale@tropiko.eu<\/p>\n<p><strong>Kupn\u00ed smlouva<\/strong><br \/>\nSpot\u0159ebitelsk\u00e1 smlouva je smlouva kupn\u00ed, pokud smluvn\u00edmi stranami jsou na jedn\u00e9 stran\u011b prod\u00e1vaj\u00edc\u00ed a na druh\u00e9 stran\u011b spot\u0159ebitel. N\u00e1vrhem k uzav\u0159en\u00ed kupn\u00ed smlouvy je odesl\u00e1n\u00ed \u0159\u00e1dn\u011b vypln\u011bn\u00e9ho popt\u00e1vkov\u00e9ho formul\u00e1\u0159e um\u00edst\u011bn\u00e9ho na internetov\u00e9 str\u00e1nce prod\u00e1vaj\u00edc\u00edho.<br \/>\nProd\u00e1vaj\u00edc\u00ed potvrzuje p\u0159ijet\u00ed objedn\u00e1vky kupuj\u00edc\u00edmu. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee ov\u011b\u0159it platnost objedn\u00e1vky telefonicky. Prod\u00e1vaj\u00edc\u00ed informuje kupuj\u00edc\u00edho (emailem, telefonicky) o term\u00ednu vy\u0159\u00edzen\u00ed objedn\u00e1vky. Potvrzen\u00edm (akceptac\u00ed) objedn\u00e1vky prod\u00e1vaj\u00edc\u00edm doch\u00e1z\u00ed k\u00a0uzav\u0159en\u00ed kupn\u00ed smlouvy. Ve\u0161ker\u00e9 nab\u00eddky prodeje zbo\u017e\u00ed um\u00edst\u011bn\u00e9 na internetov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho jsou nez\u00e1vazn\u00e9 a\u00a0prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen uzav\u0159\u00edt kupn\u00ed smlouvu na toto zbo\u017e\u00ed.<br \/>\nMomentem uzav\u0159en\u00ed kupn\u00ed smlouvy kupuj\u00edc\u00ed p\u0159ij\u00edm\u00e1 ve\u0161ker\u00e1 ustanoven\u00ed obchodn\u00edch podm\u00ednek ve zn\u011bn\u00ed platn\u00e9m v den odesl\u00e1n\u00ed objedn\u00e1vky v\u010detn\u011b ceny objednan\u00e9ho zbo\u017e\u00ed uvedenou v potvrzen\u00e9 objedn\u00e1vce.<\/p>\n<p><strong>Cena<\/strong><br \/>\nCena je v\u017edy uvedena v\u010detn\u011b dan\u011b z\u00a0p\u0159idan\u00e9 hodnoty (DPH) platn\u00e9 na \u00fazem\u00ed \u010cesk\u00e9 republiky. Spot\u0159ebitel, kter\u00fd je pl\u00e1tce DPH ze zem\u00ed EU, po\u017e\u00e1d\u00e1 prod\u00e1vaj\u00edc\u00edho o \u00fapravu ceny individu\u00e1ln\u011b v\u00a0objedn\u00e1vce nebo emailem. Cena uveden\u00e1 v\u00a0nab\u00eddce z\u016fst\u00e1v\u00e1 v\u00a0platnosti po dobu uvedenou na internetov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho nebo potvrzen\u00edm vy\u0159\u00edzen\u00ed objedn\u00e1vky (s uveden\u00edm term\u00ednu doru\u010den\u00ed). Celkovou cenu tvo\u0159\u00ed cena v\u00fdrobk\u016f, slu\u017eeb, bankovn\u00ed poplatky a cena dopravy uveden\u00e1 na internetov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho.<br \/>\nCenu dle kupn\u00ed smlouvy lze uhradit: bankovn\u00edm p\u0159evodem, syst\u00e9mem PayPal, na dob\u00edrku nebo hotov\u011b v\u00a0s\u00eddle spole\u010dnosti.<br \/>\nDa\u0148ov\u00fd doklad je kupuj\u00edc\u00edmu vystaven po uhrazen\u00ed kupn\u00ed ceny.<br \/>\nV\u00a0p\u0159\u00edpad\u011b z\u00e1lohov\u00e9 platby je zbo\u017e\u00ed odesl\u00e1no po p\u0159ijet\u00ed platby od kupuj\u00edc\u00edho. V\u00a0p\u0159\u00edpad\u011b platby p\u0159i doru\u010den\u00ed (dob\u00edrkou) je zbo\u017e\u00ed odesl\u00e1no nejpozd\u011bji druh\u00fd pracovn\u00ed den po potvrzen\u00ed (akceptaci) objedn\u00e1vky. U zbo\u017e\u00ed nebo slu\u017eeb zhotoven\u00fdch na zak\u00e1zku je o term\u00ednu odesl\u00e1n\u00ed z\u00e1kazn\u00edk informov\u00e1n.<\/p>\n<p><strong>Dod\u00e1n\u00ed<br \/>\n<\/strong>Prod\u00e1vaj\u00edc\u00ed dod\u00e1 objednan\u00e9 zbo\u017e\u00ed spot\u0159ebiteli prost\u0159ednictv\u00edm extern\u00edho dopravce (\u010cesk\u00e1 po\u0161ta,\u00a0 Dachser, Gebr\u00fcder Weiss, PPL, Schenker,&#8230;). Doba doru\u010den\u00ed v\u00a0\u010cesk\u00e9 republice je nejd\u00e9le 2 pracovn\u00ed dny od potvrzen\u00ed (akceptace) objedn\u00e1vky, v\u00a0zem\u00edch EU p\u0159ibli\u017en\u011b 5 pracovn\u00edch dn\u016f. P\u0159i p\u0159evzet\u00ed zbo\u017e\u00ed od p\u0159epravce je kupuj\u00edc\u00ed povinen zkontrolovat neporu\u0161enost obalu a v\u0161echny z\u00e1vady ozn\u00e1mit p\u0159epravci a fotograficky zdokumentovat. Na pozd\u011bj\u0161\u00ed reklamaci z\u00e1silky nebude br\u00e1n z\u0159etel.<br \/>\nDa\u0148ov\u00fd doklad prod\u00e1vaj\u00edc\u00ed zas\u00edl\u00e1 elektronicky emailem. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee elektronicky zaslat n\u00e1vod nebo dal\u0161\u00ed informace k\u00a0v\u00fdrobku (mont\u00e1\u017en\u00ed video,&#8230;).<br \/>\nProd\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo zru\u0161it objedn\u00e1vku nebo jej\u00ed \u010d\u00e1st p\u0159ed uzav\u0159en\u00edm kupn\u00ed smlouvy, na z\u00e1klad\u011b dohody s kupuj\u00edc\u00edm, v t\u011bchto p\u0159\u00edpadech: zbo\u017e\u00ed se ji\u017e nevyr\u00e1b\u00ed nebo nedod\u00e1v\u00e1, v\u00fdrazn\u00fdm zp\u016fsobem se zm\u011bnila cena zbo\u017e\u00ed, jde o zbo\u017e\u00ed sez\u00f3nn\u00edho charakteru nebo p\u0159i doru\u010den\u00ed hroz\u00ed po\u0161kozen\u00ed vlivem klimatick\u00fdch podm\u00ednek (mr\u00e1z).<\/p>\n<p><strong>Pr\u00e1va na odstoupen\u00ed od kupn\u00ed smlouvy<\/strong><br \/>\nSpot\u0159ebitel m\u00e1 pr\u00e1vo od smlouvy odstoupit bez uveden\u00ed d\u016fvodu a bez jak\u00e9koliv sankce. Odstoupen\u00ed od\u00a0kupn\u00ed smlouvy mus\u00ed b\u00fdt prod\u00e1vaj\u00edc\u00edmu prokazateln\u011b doru\u010deno do \u010dtrn\u00e1cti (14) dn\u016f od\u00a0p\u0159evzet\u00ed zbo\u017e\u00ed, a\u00a0to\u00a0na\u00a0adresu firmy nebo <a href=\"http:\/\/www.tropiko.cz\/cz\/odstoupeni-od-smlouvy\/\">elektronicky<\/a> emailem. Zbo\u017e\u00ed mus\u00ed b\u00fdt prod\u00e1vaj\u00edc\u00edmu vr\u00e1ceno do 2 pracovn\u00edch dn\u016f od\u00a0odesl\u00e1n\u00ed odstoupen\u00ed od smlouvy prod\u00e1vaj\u00edc\u00edmu. Spot\u0159ebitel vr\u00e1t\u00ed zbo\u017e\u00ed na adresu prod\u00e1vaj\u00edc\u00edho nepo\u0161kozen\u00e9 a bez zn\u00e1mek pou\u017e\u00edv\u00e1n\u00ed (neopot\u0159eben\u00e9), nejl\u00e9pe v\u00a0p\u016fvodn\u00edm obalu. Postup vr\u00e1cen\u00ed zbo\u017e\u00ed lze s\u00a0prod\u00e1vaj\u00edc\u00edm p\u0159edem dojednat emailem. Spolu s\u00a0vr\u00e1cen\u00fdm zbo\u017e\u00edm kupuj\u00edc\u00ed za\u0161le kopii dokladu o p\u0159evzet\u00ed, da\u0148ov\u00fd doklad nebo objedn\u00e1vku a \u00fadaje pro vr\u00e1cen\u00ed platby &#8211; bankovn\u00ed spojen\u00ed. Prod\u00e1vaj\u00edc\u00ed m\u00e1 10 dn\u016f na vy\u0159\u00edzen\u00ed odstoupen\u00ed od smlouvy.<br \/>\nOdstoup\u00ed-li kupuj\u00edc\u00ed od kupn\u00ed smlouvy, nese kupuj\u00edc\u00ed n\u00e1klady spojen\u00e9 s navr\u00e1cen\u00edm zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu.<br \/>\nPokud je vr\u00e1cen\u00e9 zbo\u017e\u00ed po\u0161kozeno, opot\u0159ebeno \u010di \u010d\u00e1ste\u010dn\u011b spot\u0159ebov\u00e1no, vznik\u00e1 prod\u00e1vaj\u00edc\u00edmu v\u016f\u010di kupuj\u00edc\u00edmu n\u00e1rok na n\u00e1hradu \u0161kody. Prod\u00e1vaj\u00edc\u00ed \u0161kodu zapo\u010d\u00edt\u00e1 proti n\u00e1roku kupuj\u00edc\u00edho na vr\u00e1cen\u00ed kupn\u00ed ceny.<\/p>\n<p><strong>Reklamace<\/strong><br \/>\nV\u00a0p\u0159\u00edpad\u011b reklamace zbo\u017e\u00ed kupuj\u00edc\u00ed kontaktuje prod\u00e1vaj\u00edc\u00edho a dojedn\u00e1 s\u00a0n\u00edm postup vy\u0159\u00edzen\u00ed reklamace. Reklamace se vy\u0159izuj\u00ed na adrese prod\u00e1vaj\u00edc\u00edho nebo p\u0159\u00edmo u v\u00fdrobce.<\/p>\n<p><strong>Ochrana osobn\u00edch \u00fadaj\u016f<\/strong><br \/>\nVe\u0161ker\u00e9 nakl\u00e1d\u00e1n\u00ed s osobn\u00edmi \u00fadaji z\u00edskan\u00fdmi p\u0159i obchodn\u00ed \u010dinnosti se \u0159\u00edd\u00ed\u00a0<a href=\"https:\/\/www.tropiko.cz\/cz\/ochrana-osobnich-udaju\/\">Podm\u00ednkami ochrany osobn\u00edch \u00fadaj\u016f<\/a>\u00a0spole\u010dnosti Systemia s.r.o. ve smyslu na\u0159\u00edzen\u00ed Evropsk\u00e9ho parlamentu a Rady (EU) 2016\/679.<\/p>\n<p><strong>Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><br \/>\nTyto obchodn\u00ed podm\u00ednky plat\u00ed ve zn\u011bn\u00ed uveden\u00e9m na internetov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho, v den uzav\u0159en\u00ed kupn\u00ed smlouvy. V\u00a0p\u0159\u00edpad\u011b sporu je rozhoduj\u00edc\u00ed \u010desk\u00e1 jazykov\u00e1 verze obchodn\u00edch podm\u00ednek. Spory jsou \u0159e\u0161eny na \u00fazem\u00ed \u010cesk\u00e9 republiky, v\u00a0\u010desk\u00e9m jazyce podle \u010desk\u00e9ho pr\u00e1va.<\/p>\n<p><strong>Mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f<\/strong><br \/>\nK\u00a0mimosoudn\u00edmu \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f z\u00a0kupn\u00ed smlouvy je p\u0159\u00edslu\u0161n\u00e1 \u010cesk\u00e1 obchodn\u00ed inspekce, se s\u00eddlem \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00\u00a0Praha 2, I\u010c: 000\u00a020\u00a0869, internetov\u00e1 adresa: <a href=\"http:\/\/www.coi.cz\" target=\"_blank\" rel=\"noopener noreferrer\">www.coi.cz<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Obchodn\u00ed podm\u00ednky spole\u010dnosti Systemia s. r. o. se s\u00eddlem Smetanova 131, 250 82 \u00davaly, I\u010c 28513177, DI\u010c\u00a0 CZ28513177 zapsan\u00e1 v obchodn\u00edm rejst\u0159\u00edku pod spisovou zna\u010dkou C 147064 u rejst\u0159\u00edkov\u00e9ho soudu v\u00a0Praze. Obchodn\u00ed podm\u00ednky prod\u00e1vaj\u00edc\u00edho upravuj\u00ed v souladu s \u00a7 1751 odst. 1 z\u00e1kona \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk vz\u00e1jemn\u00e1 pr\u00e1va a povinnosti smluvn\u00edch stran vznikl\u00e9 [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":15,"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":479,"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/pages\/25\/revisions\/479"}],"wp:attachment":[{"href":"https:\/\/www.tropiko.cz\/cz\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}